Privacy Policy

Last updated:

This Privacy Policy describes how Recoverplanet ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit recoverplanet.world, purchase our computer posture guides, ergonomic workspace assessment kits, monitor alignment handbooks, or otherwise interact with our services. By using our website or purchasing our products, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us when you browse our posture guide catalog, complete a contact form, place an order for digital ergonomic resources, subscribe to updates, or communicate with our team. This information may include your full name, email address, billing address, phone number, payment details processed through secure third-party payment providers, and any messages you send regarding your workspace setup or product inquiries.

We also automatically collect certain technical information when you access recoverplanet.world, including your IP address, browser type and version, operating system, device identifiers, referring URLs, pages viewed, time spent on pages, click patterns, and the dates and times of your visits. This data helps us understand how visitors use our posture guide content and improve the overall experience on our platform.

When you purchase digital products such as the Complete Desk Posture Guide Bundle, Ergonomic Workspace Assessment Kit, or Monitor and Spine Alignment Handbook, we retain records of your transaction history, product delivery details, and any correspondence related to your purchase for customer support and legal compliance purposes.

2. How We Use Your Information

We use the personal information we collect for the following purposes related to our posture guide products and services:

• Processing and fulfilling orders for digital posture guides and ergonomic workspace resources
• Delivering purchased guides to your email address and providing access to updated content
• Responding to your inquiries about desk setup, monitor placement, chair alignment, and product recommendations
• Sending transactional communications such as order confirmations, delivery notifications, and account-related updates
• Improving our website content, guide materials, and user experience based on aggregated usage patterns
• Detecting, preventing, and addressing fraud, security issues, and technical problems
• Complying with applicable legal obligations, regulatory requirements, and enforcement requests
• With your consent, sending promotional communications about new posture guides, ergonomic resources, and workspace wellness content

3. Legal Basis for Processing

Where applicable under data protection laws, we process your personal information based on one or more of the following legal grounds: performance of a contract when you purchase our posture guides; legitimate interests in operating and improving recoverplanet.world and our product offerings; compliance with legal obligations; and your explicit consent for specific processing activities such as marketing communications or cookie usage beyond strictly necessary functions.

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, delivering digital posture guides, sending emails, analyzing website traffic, and providing customer support. These providers are contractually obligated to use your information only for the services they perform on our behalf and to maintain appropriate security measures.

We may also disclose your information when required by law, regulation, legal process, or governmental request; to protect the rights, property, or safety of Recoverplanet, our customers, or others; in connection with a merger, acquisition, or sale of assets, with notice to affected users where required; or with your explicit consent for a specific purpose not covered by this policy.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order records and transaction data related to posture guide purchases are typically retained for seven years for accounting and tax compliance. Contact form submissions and customer correspondence are retained for three years unless you request earlier deletion and no legal obligation requires continued retention. Website analytics data is generally retained in aggregated or anonymized form.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance functionality, remember your preferences, analyze traffic patterns, and measure the effectiveness of our content. For detailed information about the types of cookies we use and how to manage your preferences, please refer to our Cookies Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using HTTPS protocols, secure server infrastructure, access controls limiting employee access to personal data on a need-to-know basis, and regular review of our security practices. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access the personal data we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal data, subject to legal exceptions; object to or restrict certain processing activities; request portability of your data in a structured, commonly used format; and withdraw consent where processing is based on consent, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within the timeframe required by applicable law. You may also opt out of marketing emails by clicking the unsubscribe link in any promotional message we send.

9. Children's Privacy

Our posture guides and website are intended for adults and workplace professionals. We do not knowingly collect personal information from individuals under the age of sixteen. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Recoverplanet is based in the United States. If you access our website or purchase our posture guides from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. By using our services, you consent to the transfer of your information to the United States and other applicable jurisdictions.

11. Third-Party Links

Our website may contain links to third-party websites, such as Google Maps for location display. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit through links on recoverplanet.ddd.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, products, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice through our website or via email. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information related to our posture guides and ergonomic products, please contact Recoverplanet at:

304 Park Ave S, New York, NY 10010, United States

+17754348580

feedback@recoverplanet.world

You may also visit our contact page to send us a message directly.